Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

We ship across Europe and selected international destinations. Available shipping options are shown at checkout based on your location.

Delivery within Europe usually takes 3–7 business days after dispatch. International orders may take 7–14 business days, depending on the destination and customs processing.

We accept major credit and debit cards (Visa, Mastercard) as well as other secure payment methods available at checkout.

Yes, we ship to the UK. Please note that customs duties, VAT, or import fees may apply and are the responsibility of the customer. These charges are determined by UK customs and are not included in our prices.

If your order hasn’t been shipped yet, we’ll do our best to help. Please contact us as soon as possible. Once an order has been dispatched, changes or cancellations are no longer possible.

It depends on your playing style and experience:

  • Lighter rackets offer more control and comfort
  • Heavier rackets provide extra power
  • Head-heavy balance suits attacking players
  • Even or head-light balance is better for control and maneuverability

If you’re unsure, feel free to contact us — we’re happy to help you choose.

Once your order is shipped, you’ll receive a confirmation email with a tracking link. You can use it to follow your delivery in real time.